Automation stretches mainframe capacity; leaner, automated shops turning focus to user service, extending systems life. (Enterprise Systems and Networking)

Software Magazine | May 1, 1993| | Copyright

Leaner, automated shops turning focus to user service, extending systems life

Many data center managers who feared that automation would put them out of business are now finding that automation can keep them in business. Data centers are fending off threats of outsourcing and downsizing by using automation to extend the life of the mainframe, to slowly streamline the data flow, and to provide seamless service to end users.

Ask Bob Jones, technical services manager at Physicians Mutual Insurance Co. in Omaha, Neb. Jones attended an outsourcing conference ...

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