The IT best practices revolution: alarmed by its growing complexity, executives are demanding that IT become visibly accountable to both users and the business. To do so, IT departments are adopting best practice frameworks that mirror common strategic business frameworks.(information technology)

CMA Management | August 1, 2005| | Copyright

In 1949, the United States Government sent an industrial quality expert to Japan as part of a post-war reconstruction effort. The individual, J. Edwards Deming, introduced revolutionary practices that helped Japan become a superstar in the manufacturing world. At the time, Deming had few followers closer to home. However, when Japanese cars started to appear in North American driveways, Detroit got the message, and the lean manufacturing revolution spread to factories in the U.S. and Canada. Today, the quality methods derived from Deming's principles are used in factories ...

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