Managing e-mail as a business process.(Storage Management) From: Computer Technology Review | Date: June 1, 2005| Author: Spurzem, Bob | COPYRIGHT 2005 West World Productions, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group.Copyright information

Recent surveys reveal what we all know by direct experience to be true--e-mail is the number one form of business communication. When compared with traditional telephone, voice mail and fax communication, e-mail is consistently rated as the business communication tool that users rely on the most. All this hype around e-mail has made the messaging server the most critical application in the data center and has also made it a popular topic in board room discussions with regards to ma...