A view from the top: an interview with D. Dale Browning, president and Denny D. Dumler, executive vice president, Plus System, Inc. (Network Ten Year Anniversary Edition) (Interview)

From: ABA Banking Journal | Date: January 1, 1992 | Copyright information

A VIEW FROM THE TOP

Network: Has the success of the Plus System[R] network surprised you? Browning: Honestly, I would have to say yes. We were very optimistic when Plus System, Inc. was formed in 1982, but I don't think any of the group that contributed to our original projections came close to what we have actually experienced. Network: If you were to isolate the reasons for this success, what strikes you as most important? Dumler: Clearly, we have satisfied a consumer need. I think one of the real imponderables associated with any new financial service is consumer reaction. In ...

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