On the Behavior of Vendors
Human behavior is fascinating. Spend an hour or two watching people in a coffee shop, a bar, on the street, wherever, and you'll see some interesting (and sometimes scary) things. The behavior of salespeople--particularly that of library vendors--is especially interesting. Some will bend over backwards to make the sale through a pleasurable "transaction experience." Others are akin to a sleazy used car salesman, whose sales skills are, shall we say, ...