|
A modified Functionality Performance Evaluation Model for evaluating the performance of China based hotel websites.
From:
Journal of Academy of Business and Economics
| Date:
April 1, 2003| Author:
Law, Rob; Liang, Kathy
| COPYRIGHT 2003 International Academy of Business and Economics. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group.Copyright information
|
ABSTRACT
As China becomes a member of WTO, her hotel industry will speed up its openness to the world. A natural outcome of such openness will enable the wide use of the Internet and World Wide Web in the industry. On the basis of the modified Functionality Performance Evaluation Model which consists of hotel website dimensions including facilities information, customer contact information, reservations information, surrounding area information and management of website,...