The flexible corporation: how CEOs can do more for less: it can make anyone nervous to let an outsider in. But nowadays, strategic outsourcing is practically a competitive requirement.(Roundtable)(Panel Discussion)

Chief Executive (U.S.) | August 1, 2003| | Copyright

Roughly 10 years after the Internet first appeared on the radar screen as a possible commercial tool, its influence on the ways companies structure themselves is finally becoming clear. It is now possible to identify processes--from claims processing to call centers to bill collection--that can be pruned out of a company's bureaucracy and transferred to third parties operating in destinations thousands of miles away.

The net result? CEOs are completely rethinking which functions they need to have inside their companies and which ones they can rely on partners to ...

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