Making employee commitment a self-fulfilling prophecy. (column)

From: Medical Laboratory Observer | Date: June 1, 1991| Author: Barros, Annamarie | Copyright information

Seldom do I find an article that demands to be read several times and that teachs me something new with each reading. One such gem is "How I Learned to Let My Workers Lead." (1)

The author, Ralph Stayer, is owner and president of a Midwest sausage factory. Yet the management techniques he discusses are entirely applicable to the clinical laboratory.

* Problems. Through an employee survey and other means, Stayer identified serious deficiencies in his company...

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