IEX releases French version of TotalView Workforce Management solution. (New Products).

Customer Interaction Solutions | June 1, 2003 | Copyright

IEX, a Tekelec company and a provider of contact center workforce management solutions, recently introduced the French version of the company's TotalView Workforce Management solution. Version 35, the first multilingual release of the IEX workforce management solution, allows individual TotalView Workstations to be configured for either French or English language operation, even within the same contact center operation. IEX stares that the goal was to continue to expand its international presence with the addition of ...

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