HHS launches consumer survey on managed care. (Short Takes).(United States Department of Health and Human Services)(Brief Article) From: Physician Executive | Date: May 1, 1998| Author: | COPYRIGHT 1998 American College of Physician Executives. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information) Copyright information

HHS Secretary Donna Shalala has launched a new nationwide effort to help patients rate their health plans and to help consumers choose among plans. The effort is built on a new survey tool, the Consumer Assessment of Health Plans, that provides a consumers-eye view of the care and service they receive from health providers. The Agency for Health Care Policy and Research developed the survey for use by managed care plans, employers, and others to obtain consumers' opinions of the care they are receiving.

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